We are currently experiencing technical issues with our customer service phone system – Phonero. As a result, you may be unable to reach us by phone at this time.

If you need assistance, please contact us via our helpdesk email. The Phonero Company team is monitoring the issue and working on it as quickly as possible, we are told.

We apologize for the inconvenience and appreciate your patience while they work to resolve the issue.

The expected date of arrival of 1516 has been changed to 24.06

We are expecting sea batch 1517 on the 8th of July in Oslo all things being equal.

We are expecting Sea batch 1515 on the 13th of May and 1516 on the 11th of June in Oslo, all things being equal.

Due to the holidays during this week when we receive 1515, we will start to send out the packages on 18.05

Due to the situation in Iran and the significantly increased price on oil we will have to increase the price per kg on all AIR shipments as of today.
There will be a temporary increase of NOK 7,40 per kg / 4,5 dm3.
This increase will last until further notice.

All things being equal, we have tentative arrival dates for our sea shipment as shown below:-

Sea Batch 1514 – 4th of May

Sea Batch 1515 – 13th of May

Shipping Delay Notice

We would like to inform our customers that this week’s air shipment has unfortunately been delayed.

Due to an error in transit, a portion of the shipment was unfortunately left in Denmark. Combined with the Easter holiday period, this has impacted the overall delivery timeline.

At present, we are awaiting confirmation on the revised delivery schedule. We are actively following up and will share updates as soon as more information is available.

We sincerely apologize for any inconvenience this may cause and appreciate your patience and understanding.

Plans have shifted slightly for our incoming vessel on which batch 1513 is making its journey on.

The new expected arrival date is 13 April. While schedules can change, we’re looking forward to welcoming the vessel soon and will keep you updated along the way.

📸 Awaiting our next arrival.

1513 Scheduled Arrival: April 1st

Before anyone asks… no, this isn’t an April Fool’s joke.

Our next shipping vessel is currently scheduled to arrive Oslo on April 1, and yes, we double-checked the calendar too. The ship is on schedule and we’re looking forward to welcoming it to port.

Awaiting our next arrival.

We’ll share more updates as the vessel gets closer.

Sea Batch 1511 & 1512 is arriving Oslo today (one day late). We are hoping it gets to us by Friday or latest Monday. We will start with the usual process with Batch 1511 before 1512 and please stay tuned as you receive messages from us about pick ups or inland freight.