{"id":542,"date":"2015-06-05T12:20:51","date_gmt":"2015-06-05T11:20:51","guid":{"rendered":"http:\/\/www.jetcarrier.com\/cms\/?page_id=542"},"modified":"2018-03-14T13:30:28","modified_gmt":"2018-03-14T12:30:28","slug":"helpdesk-faq","status":"publish","type":"page","link":"https:\/\/www.jetcarrier.com\/cms\/en\/support\/helpdesk-faq\/","title":{"rendered":"Helpdesk &#038; FAQ"},"content":{"rendered":"<p>Use our <strong>Helpdesk<\/strong> when you want to contact\u00a0us on\u00a0the web. You <strong>do not<\/strong> have to register to use this service, but if you want to look over your Support History directly on our Helpdesk and not search through your e-mail, you will need to register. All inquiries between you and JetCarrier will be sent directly to your e-mail.<\/p>\n<p><strong>NOTE<\/strong>: If you choose to register as a user on our Helpdesk website, it is a seperate account from your <strong>jetcarrier.com<\/strong> account that you use to send to your packages.<\/p>\n<p><strong>Direct Links:<\/strong><br \/>\n<a href=\"http:\/\/www.jetcarrier.net\/support\" target=\"_blank\">Helpdesk homepage<\/a><br \/>\n<a href=\"http:\/\/www.jetcarrier.net\/support\/index.php?\/Tickets\/Submit\" target=\"_blank\">Submit a Ticket<\/a><\/p>\n<p><strong>What is a FAQ?<\/strong><br \/>\n<strong>FAQ<\/strong> = <strong>F<\/strong>requently <strong>A<\/strong>sked <strong>Q<\/strong>uestions<br \/>\nIn our FAQ, you will find answers to questions we often get. You may want to check it\u00a0for the answer you&#8217;re looking for, before you contact us.<\/p>\n<p>View our <a href=\"http:\/\/www.jetcarrier.net\/support\/index.php?\/Knowledgebase\/List\" target=\"_blank\">FAQ<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Use our Helpdesk when you want to contact\u00a0us on\u00a0the web. You do not have to register to use this service, but if you want to look over your Support History directly on our Helpdesk and not search through your e-mail, you will need to register. All inquiries between you and JetCarrier will be sent directly [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":540,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-542","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.jetcarrier.com\/cms\/en\/wp-json\/wp\/v2\/pages\/542","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.jetcarrier.com\/cms\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.jetcarrier.com\/cms\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.jetcarrier.com\/cms\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.jetcarrier.com\/cms\/en\/wp-json\/wp\/v2\/comments?post=542"}],"version-history":[{"count":10,"href":"https:\/\/www.jetcarrier.com\/cms\/en\/wp-json\/wp\/v2\/pages\/542\/revisions"}],"predecessor-version":[{"id":1659,"href":"https:\/\/www.jetcarrier.com\/cms\/en\/wp-json\/wp\/v2\/pages\/542\/revisions\/1659"}],"up":[{"embeddable":true,"href":"https:\/\/www.jetcarrier.com\/cms\/en\/wp-json\/wp\/v2\/pages\/540"}],"wp:attachment":[{"href":"https:\/\/www.jetcarrier.com\/cms\/en\/wp-json\/wp\/v2\/media?parent=542"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}